The Douglas Water Authority is a rural water
system that serves the southern Marshall,
northeast Blount and northwest Etowah
counties area of north Alabama.
This website gives our customers, community, future residents and businesses the opportunity to gain more information about our organization and services.
Payment OptionsBank draft (contact our office for information) Our convenient pay online now system Pay by mail Come and visit us at our office
Customer information update.
We would like everyone to have the opportunity to update their information that we have a on file. This information will help us contact our customers for a number of reasons such as emergencies or billing questions. Feel free to add any change of phone numbers, additional phone numbers and addresses. This information is absolutely confidential and will not be shared with any person or agency outside of our offices. To update, go to the Contact Us page and input all information that you feel is necessary.
Going Green: e-bill
Paperless billing is one way we in the Douglas Water Authority System area can contribute to conserving our natural resources. If you would like to receive your bill via e-bill (e-mail) you can do so by using the Contact Us page from the menu on the left of this page or by calling our customer representatives at 256 593 5010.