Douglas Water Authority – Bill Foshee, General Manager
 Phone number: (256) 593 5010
Fax number: (256) 593 9893
Filter Plant: (205) 466 7727
Mailing Address: P.O. Box 46, Douglas, Alabama 35964
Physical Address: 550 Bethleham Road, Horton, Alabama 35980
E-mail address:
Office hours: 7:00 a.m. – 4:00 p.m., Monday through Friday excluding holidays.


E-bill: If you are sending an e-mail concerning e-bill, it is very important that you send the request from the e-mail account that will be used for e-billing. You must include the name that appears on the bill as well as the customer number, street address, and a contact phone number. You will receive a conformation e-mail within 3 to 5 days. If you do not receive a conformation e-mail call us at 256 593 5010.

Customer information updating: If you are updating your information, please include the customer number that appears on your bill.